Frequently Asked Questions

Non-climate controlled (standard) sizes range from 5×5 to 10×40. Climate controlled sizes range from 5×5 to 10×45.

See the full pricing and size guide for what each one holds.

Rentals are on a monthly basis with no minimum term. Pay as you go and cancel any time.

Your initial lease requires the first month’s rent plus a $30 admin fee, and that fee includes the purchase of a disc lock. There is no deposit.

Monthly rates run from $50 to $380 depending on size and type. See the full price list.

Billing falls on the anniversary date of your initial lease signing. If you signed up on the 3rd of the month, your bill is due on the 3rd of every month.

There is a five-day grace period. From day six a $15 late fee applies and gate access is suspended until the balance is cleared.

Whichever way suits you: in person, online, autopay, by mail, or over the phone. Autopay is the option we recommend.

See all payment methods.

Yes. Sizes range from 5×5 to 10×45, with temperature and humidity control, free pest control and 10ft ceilings. More on climate controlled storage.

At the moment all reservations are made over the phone, so we can confirm availability in real time rather than take a booking for a unit that has just gone.

You can join our wait list online at any time and we will notify you as soon as a unit becomes available.

We proudly offer discounts to military and first responders year round.

We currently also have 50% off your first two months on all 5×10 units.

No stress. You can transfer between unit sizes at any time, subject to availability, at no charge. Whatever balance you have with us is applied to your new unit.

Insurance is not a requirement to rent. However, by Florida law our facility is not responsible for the items stored.

We offer an insurance option that can be purchased at the facility or online at any time. See Tenant One coverage.

We do not keep supplies on hand, but you can custom order with our supplier through us at any time and receive your items within one to two business days with no high retail mark-ups.

We charge a $10 processing fee to place an order; you pay what we pay for the supplies. You also cover any shipping, handling or freight charges associated with the sale.

Yes. We have uncovered parking spaces in two sizes: 10–25ft at $75/month and 25–35ft at $100/month. More on parking storage.

First, check your move-in information. Your code is on there.

If you cannot find it, contact the office during business hours with proper identification and we will sort it out. We are not able to give gate codes out over the phone.